FAQs

Hi! Hopefully our FAQs will help you find the answer to your questions, but if not please feel free to contact us and we'd be more than happy to assist you!

Our Ethics
We are committed to humane and ethical standards which is why our shirts are guaranteed sweatshop free and free of child labor. 

Sizing Recommendations

Our shirts run pretty true to size, so we recommend ordering the size you typically wear. If you are in-between sizes, we recommend going up to the next size. 

Care Instructions

We recommend washing your tees inside out with cold water on the gentle cycle and tumble dry on low heat or lay flat to air dry. If ironing is your jam, keep it on the low.

Printing

We use Direct to Garment printing. Direct to garment printing (or DTG Printing) applies specialized textile inks directly into the fibers of the clothing that is being printed. We use water based, pigmented inks that are naturally sourced and environmentally friendly.

Please note, colors may vary slightly due to the printing process.

Shipping

Please allow 2-7 business days for processing before your order is ready to be shipped. Packages typically arrive in 2-3 days, once shipped. Once your order has shipped, you will receive a confirmation email with your tracking number on it. Please keep in mind that there may be delivery delays during busier times of the year.

For packages lost in transit, all claims must be submitted no later than 5 days after the estimated delivery date for a replacement order to be shipped.

We also ship internationally, however, the shipping cost is for postage alone. Packages may be subject to customs or duties calculated by the destination country and the customer is responsible for paying those fees. Please note that most international packages do not include tracking or delivery confirmation. Please allow 3-5 weeks for delivery. Please note, all international orders are final sale.

Order Changes
Unfortunately, we are unable to make any changes to an order after it has been placed. Please look over your order details before checking out.

Returns + Exchanges

If you are ever unhappy with your purchase (and we hope you never are), you can exchange unworn shirts or return them for a full refund. Please note, you will be responsible for shipping costs.

Unworn shirts can be returned for a full refund to the original payment method or exchanged within 14 days of placing your order. Send us an email at hello@insideoutclothingcompany.com and we'll take care of the rest!